Terms & Conditions
Welcome to MÜHLE India. This website is operated for India through our authorized partner URUVELA GROOMING PRIVATE LIMITED. By accessing or using this website (https://muehle-shaving.in), you agree to comply with and be bound by the following Terms & Conditions.
1. General
These Terms govern your use of our website and services. By placing an order, you confirm that:
- You are legally capable of entering into a binding contract
- All information provided by you is accurate and complete
- You will use the website in compliance with applicable Indian laws
2. Products & Services
- All products listed are subject to availability
- We reserve the right to discontinue or modify products without prior notice
- Product images are for representation purposes; actual products may slightly vary
3. Pricing & Payments
- All prices are listed in Indian Rupees (INR)
- Prices are inclusive of applicable taxes unless stated otherwise
- We accept prepaid payments through secure payment gateways and Cash on Delivery (COD), where applicable
- We reserve the right to change pricing at any time without prior notice
4. GST & Invoicing
- Goods and Services Tax (GST) is applicable as per Indian regulations
- Our GST details are as follows:
GST Number: 07AADCU8655R1ZD
- A tax invoice will be issued for all purchases in accordance with GST laws
- Customers are responsible for providing accurate billing details
5. Order Acceptance & Cancellation
- Orders are confirmed only after successful payment or confirmation (in case of COD)
- We reserve the right to cancel any order due to:
- Payment issues
- Stock unavailability
- Suspicious or fraudulent activity
- Cancellation by customers is allowed only before dispatch (as per Refund Policy)
6. Shipping & Delivery
- Orders are processed and delivered as per our Shipping Policy
- Delivery timelines are indicative and may vary due to external factors
- Risk of loss or damage passes to the customer upon delivery
7. Returns & Refunds
- Returns and refunds are governed by our Refund & Cancellation Policy
- Certain products (especially hygiene-related items) are non-returnable
- Refund timelines and conditions apply as stated in the policy
8. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Disrupt website functionality
- Submit false or misleading information
9. Intellectual Property
- All content on this website (logos, text, images, design) is the property of MÜHLE Rasurkultur / URUVELA GROOMING PRIVATE LIMITED
- Unauthorized use, reproduction, or distribution is strictly prohibited
10. Limitation of Liability
To the maximum extent permitted by law:
- We shall not be liable for indirect, incidental, or consequential damages
- Our liability is limited to the value of the purchased product
11. Force Majeure
We are not responsible for delays or failure in performance due to events beyond our control, including:
- Natural disasters
- Government actions
- Logistics disruptions
12. Governing Law & Jurisdiction
- These Terms are governed by the laws of India
- Any disputes shall be subject to the jurisdiction of courts in New Delhi, India
13. Contact Information
For any queries regarding these Terms:
Email: info@muehle-shaving.in
Phone: +911147553552
14. Authorized Seller & Billing Entity (India)
All products sold on this website are fulfilled and invoiced by:
URUVELA GROOMING PRIVATE LIMITED
Plot No. 8, Sector 11, Dwarka
New Delhi – 110075
South West Delhi, India
GST Number: 07AADCU8655R1ZD
